QA - Search results(128 vacancies/1)-Profile : Academic - HE-->Academic Group Learning, Finance-->Credit Control, Sales-->Direct Sales, Academic - HE-->Academic Learning Support, Academic - HE-->Academic Group Quality, Finance-->FP&A, IT-->Systems & Infrastructure, IT-->Software Engineering, IT-->Security & Governance, Marketing-->Lead Generation, Operations-->Management - Operations, Operations - HE-->Operational Services, Operations - HE-->International Study & Compliance, People-->Systems & MI, People-->Talent / Region : Europe / Country : Europe-->West Midlands

Vacancy opening test

Ref. : 1000007167
Slough
Berkshire
Test advert
SL1 1SG

Client Relationship Manager (Newcastle)

Ref. : 1000001830
Newcastle
Newcastle
What you’ll be doing? Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs Generate revenue and/or margin in line with individual/team target Maintain, grow and retain your customer base Key Working Relationships Sales, Pre-Sales, Scheduling, Finance and Delivery teams Skills & Abilities Ability to recognise buying signals and use influencing skills to create opportunities Persuasive verbal and written communication style, good presentation skills Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required) Ability to work independently in a high pressured environment whilst maintaining a professional approach Ability to plan future sales opportunities/pipeline Strong attention to detail, whilst multi-tasking effectively Good commercial acumen Your Experience Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
NE1 4AD

Client Relationship Director

Ref. : 1000000519
London (International House)
London
08AC53AD21A54B5A8E518DE54A29C39A@ts.com
E1W 1UN

Senior Client Relationship Manager

Ref. : 1000002080
London (International House)
London
E1W 1UN

lecturer in computing

Ref. : 000050
London
London
472236440B3C41DA8E5879201180E2FB@ts.com
TBC

Sales Ledger Adminstrator

Ref. : 1000000471
Birmingham
Birmingham
Sales Ledger Administrator Birmingham The role: QA currently has an exciting opportunity for an enthusiastic Sales Ledger Administrator to join a well established team in the Birmingham office. The overall purpose of the role is managing student refund applications, ensuring a positive student experience and compliance with internal and external policies and regulations. Responsibilities: • End to end ownership of the student refunds process – from receipt of the refund application to the payment proposal. • Liaising with students to understand their circumstances and ensure timely payment of valid claims in compliance with money laundering and associated regulation. • Liaising with recruitment, operations and admissions teams to validate student claims. • Ensuring student refunds are compliant with each partner University’s policy and safeguarding QAHE income where student circumstances change. • Support the wider credit control team in communications with students, bank reconciliations, ledger accounting and other data analysis. • Working within set SLAs and escalating to line manager where these are threatened. • Bank Postings responsibilities during busy periods to help other team members to meets SLAs. About you: • Understanding of Finance Function within a business. • Good credit control experience. • Ideally a good working knowledge of Microsoft Excel. • High standard of literacy and numeracy • Methodical and accurate with a proven ability to focus on detail. • Proven high level communication skills • Experience of using CRM and accounting database desirable. • Understanding of Microsoft office systems and basic level competencies • Database management experience desirable. A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. Testing [O-Location_GeographicalAreaCollection] [TS.O-Location_GeographicalAreaCollection] {TS.O-Location_GeographicalAreaCollection} {TS.TS.O-Location_GeographicalAreaCollection} [O-PrimaryProfile]
TBC

Business Development Executive (Scotland)

Ref. : 1000001105
Glasgow
Glasgow
What you’ll be doing? You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams
G2 5AH

Marketing Executive , Learning

Ref. : 1000002034
Slough
Berkshire
A9A4FAB9B9AC4017879AD1E7385EEA7B@ts.com
SL1 1SG

Sales Development Representative

Ref. : R17002
Slough
Berkshire
CEB9136DCD7E4595814C6E9E9693B730@ts.com
TBC

Senior Client Relationship Manager

Ref. : 1000001996
London (International House)
London
FF709C30BA8D4604911757F739AAAF93@ts.com
E1W 1UN

Client Relationship Director

Ref. : 1000001994
London (International House)
London
8E6DD1D01E0E482BADF33983454B1017@ts.com
E1W 1UN

Student Advisor

Ref. : 1000001213
London (Rosebery Avenue)
London
Student Adviser (customer service and admin role) QA Higher Education, London Permanent Role, Monday to Thursday 12.30pm - 9pm & Saturday 9am - 5pm Do you have experience within a busy reception &/or call centre environment? Are you used to a fast paced, customer facing role where you are constantly muti-tasking? If so, we have the perfect opportunity for you! About our role: As Student Operations Officer you will be part of our Student Services Department based within our London Campus, being responsible for all aspects of the face to face, written and telephone interaction with our Higher Education undergraduate and post grad students. Your ability to give our students an excellent level of customer service is vital to our student journey. You will also provide administrative support to the students and internal departments. Good IT, Word and Excel skills a MUST! Here’s what’s involved:Be the first point of contact for all registered students on campus who require information and support from the student services department Deliver a first class and focused front line service attending to all face to face, written and telephone enquiries Provide professional, effective and efficient support to our students and make referrals where necessary Ensure the students have a high quality experience of the university with a focus on customer service Assist with all aspects of student administration (to include student letter requests, student record management) Provide internal departments with a good and effective service Respond to incoming telephone calls, letters, emails in a timely and professional manner Assist with the enrolment and induction of students where required Bring your experience: Excellent customer service with evidence of training Experience within a student supporting role within the education sector (desirable) Reception and external telephone experience preferred Experience of multi-tasking and delivery to agreed timescale Experience of working in a highly administrative environment What we’ll do for you: Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
EC1R 4TF

Marketing Executive - Apprenticeships

Ref. : K75353
C8BC353649044463AD647CBB91C627B0@ts.com
TBC

Facilities Coordinator

Ref. : 1000002084
London (Middlesex Street)
London
CCFE3CBEB6C944FC8048BCC51596F590@ts.com
E1 7HT

Customer Relationship Manager (Newcastle)

Ref. : 1000001832
Newcastle
Newcastle
19CF1C60F5F94D02925C832B6B4506EC@ts.com
NE1 4AD

Business Development Executive (Leeds)

Ref. : 1000001824
Leeds (City Exchange)
Yorkshire
8563E034EFA14B499ECF00F255FBFB05@ts.com
LS1 5ES

Client Relationship Manager (Leeds)

Ref. : 1000001820
Leeds (City Exchange)
Yorkshire
CCE2111A922F4C2ABF68CE8E9CE76DEC@ts.com
LS1 5ES

Senior Client Relationship Manager

Ref. : 1000001822
Leeds (City Exchange)
Yorkshire
86CB873DEF4E46F58947D966CB52F4E2@ts.com
LS1 5ES

Business Development Executive

Ref. : 1000001958
Birmingham
Birmingham
9FAA420DF8E24939B84944C3176CA652@ts.com
TBC

Senior Marketing Executive

Ref. : 1000002028
London (Middlesex Street)
London
Job title: Senior Marketing Executive Location: 1-2 days in Birmingham/London 3-4 days from home As a Senior Marketing Executive you will hold a specialist role, working closely with the Marketing Content & Campaigns Lead. In this role, you will support the strategic planning, design and delivery of engaging content and effective campaign activity to generate direct (B2C) enquiries and applications from Home, EU and international students for our branch campus provisions. Key Responsibilities: Planning, designing and delivering content and campaigns to increase the return on investment of our activities. Reviewing and refining marketing campaigns across different channels and working with our university partners and third-party suppliers. Providing data-driven insights and recommendations across different domestic/global audiences relevant to generating direct (B2C) leads Playing a key role in scoping, designing and implementing ad hoc campaigns for regional recruitment teams for branch campuses. Identifying and researching new suppliers, channels and opportunities. About you: Minimum 2 years professional experience in the marketing field with exposure to more than one specialism Experience in the planning and delivery of successful lead generation activity is essential Experience of mentoring or coaching others to aid their development (desirable) Marketing degree or qualification (desirable) Positive and proactive approach to collaborating in a team and working autonomously Passionate about marketing What we can give you: Access to innovative delivery methods, and exciting course material Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge Receive specialist coaching and support from your education leaders A little more about QA: We shape the next generation of technologists, leaders and innovators. By powering potential the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education all of which deliver innovative and cutting-edge skills solutions to UK organisations. Apply now here's how! Simply hit the apply button. But if you want to know more or have any questions please contact Aidan Willis at QA.
E1 7HT

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