QA - Search results(219 vacancies/2)-Display all

IT Digital Learning Consultant

Ref. : 1000000133
Home Based
Other
0DDDFF2CDE3F46329EECEF1E20DEC1FF@ts.com
HOMEBASED

Service Delivery Manager

Ref. : 000166
Home Based
Other
45CB38EDC8D04228B17BFCFC8D523A19@ts.com
HOMEBASED

Senior Scheduling Specialist

Ref. : 1000001808
Cheltenham (Delta House)
Gloucestershire
Job Title: Senior Scheduling Specialist Location: Cheltenham Office OR Hybrid working where you are expected to be in the office twice in a month. In this role you will efficiently manage the learning and room resources to deliver high levels of utilisation across all areas. You will assist with the planning of instructors and room schedules to ensure all scheduling requirements are fulfilled. Key Responsibilities: Schedule and resource both standalone and large scale project requirements - this may include accommodation, training rooms, kit hire, trainers and other support personnel as required. Go to market and find new resource pools that ensure we meet the requirements of our contract. Create and input training schedules onto the in-house system Response to customer requirements aligned with SLA Ensure quality and performance indicators for the team are consistently exceeded Liaise effectively with other departments within QA and external supplier to ensure excellent delivery of service Creating and inputting course schedules into the in-house system Build and maintain relationships with Sales Contribute to process delivery change as appropriate Experience/ Skills Experience of working in a scheduling environment Experience of working in an environment that is subject to change. Able to make decisions and be accountable/responsible for them. Experience working within a scheduling or timetabling or planning environment desirable A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
GL53 7TH

Business Development Executive (Scotland)

Ref. : 1000001105
Glasgow
Glasgow
What you’ll be doing? You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams
G2 5AH

Operations Administrator

Ref. : 1000001083
Swindon
Wiltshire
75E3C49E3E36468983721784753246E9@ts.com
SN5 7WZ

Administrator within our Compliance Team.

Ref. : 1000000018
London (Rosebery Avenue)
London
Experienced Administrator with our Higher Education Compliance Team. London QA Higher Education, Fulltime & Permanent Role Hybrid working - Campus and some working from home days Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you! About our role: As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students. Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams. With your strong administration skills, organised approached and ability to converse, you’ll soon pick up how we do things at QA and of course training will be provided. Good IT skills a MUST as you will be working with data and reports. Our role is Monday to Friday business hours with approximately one evening per week (8pm finish) along with one Saturday (9.30am-4.30pm) per month. Here’s a flavour of what’s involved: (click through to read the JD) Monitoring and compliance recording of attendance Setting up attendance meetings with students, meeting with students to discuss attendance Supporting the enrolment of students, with particular focus on ‘Student’ permission route students at campus Assist and develop policies and procedures to ensure that the service follows legal and good practice guidance in all aspects of welfare support and advice. Contribute to ensuring the Welfare and Compliance department is well publicised to staff and students and that good levels of awareness are achieved. Developing good working relationship with the key liaison staff at the University, understanding University policies and ensuring they are appropriately adopted in the branch campus. Bring your experience: Excellent communication and networking skills that establish trust and credibility with students and staff at all levels Well organised and methodical Efficiency High attention to detail Exceptional problem-solving skills with the ability to work on own initiative A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. Equal Opportunities Our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place
EC1R 4TF

Marketing Executive , Learning

Ref. : 1000002034
Slough
Berkshire
A9A4FAB9B9AC4017879AD1E7385EEA7B@ts.com
SL1 1SG

Design Team Manager

Ref. : 1000001794
London (International House)
London
14803C9FA74F443592B1CA2D3AB9A603@ts.com
E1W 1UN

Sales Development Representative

Ref. : R17002
Slough
Berkshire
CEB9136DCD7E4595814C6E9E9693B730@ts.com
TBC

Recruitment Director

Ref. : 1000001075
London (Rosebery Avenue)
London
695A552883D446BFBC1752E530BA1392@ts.com
EC1R 4TF

Lead Studio & Digital Imaging Technician

Ref. : 1000000473
London (International House)
London
Lead Studio & Digital Imaging Technician London The role: QA has an exciting opportunity for an enthusiastic Lead Studio & Digital Imaging Technician to join a well established team in the London HQ office. The overall purpose of the role is improving the quality and efficiency of our studio operations. This will include contributing to the design and setup of our studio space, improving the speed and robustness of data wrangling from each shoot, as well as managing the studio schedule. Responsibilities: • Manage day-to-day operations of the studios at St Katherine’s Dock, including the definitive schedule of studio bookings • Lead on setup of studios for each shoot day, taking requirements from Senior Video Producers • Support on shoots in various roles including but not limited to camera operator, video producer and audio technician (on QA sites but also on location for bespoke requirements) • Help develop and maintain processes for edit notes, source footage backup and footage distribution • Own file management and best practices in relation to consistent naming conventions, storage and distribution of footage • Help progress QA’s video styles and methods, to improve quality and effectiveness as a medium for learning • Keep digital assets well organised using good housekeeping to ensure maximum re-use of assets and avoid any unnecessary additional work across the team About you: • Very strong technical skills in cameras, lighting and sound (including both physical sets and green screen technology) • Excellent organisational and communication skills to manage studio schedule and setup • Strong video production skills, behind the camera but also in post-production • Extensive experience using Vimeo and Frame IO platforms to manage, distribute and review content • Highly proficient when handling, setting up, using, and maintaining video production equipment- lighting, camera, lenses, microphones, sliders, tripods, backgrounds, gimbals, audio recorders and autocues • Proficient in Adobe Creative Suite- Premiere, Audition, After Effects, Photoshop and Illustrator • Understanding of how compression works and highly proficient in compression tools, settings, and best practices • Highly proficient understanding of video principles, including bitrates, framerates, and resolutions A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.
E1W 1UN

Senior Client Relationship Manager

Ref. : 1000001996
London (International House)
London
FF709C30BA8D4604911757F739AAAF93@ts.com
E1W 1UN

Client Relationship Director

Ref. : 1000001994
London (International House)
London
8E6DD1D01E0E482BADF33983454B1017@ts.com
E1W 1UN

Student Advisor

Ref. : 1000001213
London (Rosebery Avenue)
London
Student Adviser (customer service and admin role) QA Higher Education, London Permanent Role, Monday to Thursday 12.30pm - 9pm & Saturday 9am - 5pm Do you have experience within a busy reception &/or call centre environment? Are you used to a fast paced, customer facing role where you are constantly muti-tasking? If so, we have the perfect opportunity for you! About our role: As Student Operations Officer you will be part of our Student Services Department based within our London Campus, being responsible for all aspects of the face to face, written and telephone interaction with our Higher Education undergraduate and post grad students. Your ability to give our students an excellent level of customer service is vital to our student journey. You will also provide administrative support to the students and internal departments. Good IT, Word and Excel skills a MUST! Here’s what’s involved:Be the first point of contact for all registered students on campus who require information and support from the student services department Deliver a first class and focused front line service attending to all face to face, written and telephone enquiries Provide professional, effective and efficient support to our students and make referrals where necessary Ensure the students have a high quality experience of the university with a focus on customer service Assist with all aspects of student administration (to include student letter requests, student record management) Provide internal departments with a good and effective service Respond to incoming telephone calls, letters, emails in a timely and professional manner Assist with the enrolment and induction of students where required Bring your experience: Excellent customer service with evidence of training Experience within a student supporting role within the education sector (desirable) Reception and external telephone experience preferred Experience of multi-tasking and delivery to agreed timescale Experience of working in a highly administrative environment What we’ll do for you: Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
EC1R 4TF