QA - Search results(32 vacancies/1)-State : Europe-->Scotland-->Edinburgh, Europe-->Scotland-->Glasgow, Europe-->South West-->Gloucestershire, Europe-->North West-->Lancashire, Europe-->North East-->Newcastle, Europe-->West Yorkshire-->Yorkshire

Delivery Manager

Ref. : 1000001840
Edinburgh
Edinburgh
EH12 9EB

IT Assessor

Ref. : 1000001570
Edinburgh
Edinburgh
EH12 9EB

Client Relationship Manager (Newcastle)

Ref. : 1000001830
Newcastle
Newcastle
What you’ll be doing? Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs Generate revenue and/or margin in line with individual/team target Maintain, grow and retain your customer base Key Working Relationships Sales, Pre-Sales, Scheduling, Finance and Delivery teams Skills & Abilities Ability to recognise buying signals and use influencing skills to create opportunities Persuasive verbal and written communication style, good presentation skills Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required) Ability to work independently in a high pressured environment whilst maintaining a professional approach Ability to plan future sales opportunities/pipeline Strong attention to detail, whilst multi-tasking effectively Good commercial acumen Your Experience Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
NE1 4AD

Senior Scheduling Specialist

Ref. : 1000001808
Cheltenham (Delta House)
Gloucestershire
Job Title: Senior Scheduling Specialist Location: Cheltenham Office OR Hybrid working where you are expected to be in the office twice in a month. In this role you will efficiently manage the learning and room resources to deliver high levels of utilisation across all areas. You will assist with the planning of instructors and room schedules to ensure all scheduling requirements are fulfilled. Key Responsibilities: Schedule and resource both standalone and large scale project requirements - this may include accommodation, training rooms, kit hire, trainers and other support personnel as required. Go to market and find new resource pools that ensure we meet the requirements of our contract. Create and input training schedules onto the in-house system Response to customer requirements aligned with SLA Ensure quality and performance indicators for the team are consistently exceeded Liaise effectively with other departments within QA and external supplier to ensure excellent delivery of service Creating and inputting course schedules into the in-house system Build and maintain relationships with Sales Contribute to process delivery change as appropriate Experience/ Skills Experience of working in a scheduling environment Experience of working in an environment that is subject to change. Able to make decisions and be accountable/responsible for them. Experience working within a scheduling or timetabling or planning environment desirable A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
GL53 7TH

Business Development Executive (Scotland)

Ref. : 1000001105
Glasgow
Glasgow
What you’ll be doing? You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams
G2 5AH

Customer Relationship Manager (Newcastle)

Ref. : 1000001832
Newcastle
Newcastle
19CF1C60F5F94D02925C832B6B4506EC@ts.com
NE1 4AD

Business Development Executive (Leeds)

Ref. : 1000001824
Leeds (City Exchange)
Yorkshire
8563E034EFA14B499ECF00F255FBFB05@ts.com
LS1 5ES

Client Relationship Manager (Leeds)

Ref. : 1000001820
Leeds (City Exchange)
Yorkshire
CCE2111A922F4C2ABF68CE8E9CE76DEC@ts.com
LS1 5ES

Senior Client Relationship Manager

Ref. : 1000001822
Leeds (City Exchange)
Yorkshire
86CB873DEF4E46F58947D966CB52F4E2@ts.com
LS1 5ES

Lead Generation Executive

Ref. : 000180
Manchester (St James Buildings)
Lancashire
7036DB009C4A4891AEB11DE4F9FDFF4C@ts.com
M1 6FQ

Senior Apprenticeship Recruiter

Ref. : K73711
Manchester
Lancashire
55344F8DDBAD4B1BA8F0625C77326D3B@ts.com
TBC

Client Relationship Manager

Ref. : 1000001594
Manchester (St James Buildings)
Lancashire
Client Relationship Manager Location: Manchester About QA As the market leader in technology training and talent solutions in the UK, we work with world's biggest brands and companies to give them the competitive edge in the digital world of today. For the last 30 years we’ve helped companies build their tech and digital capabilities via our leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs. At QA, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that ‘our Diversity makes us stronger’ - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it’s our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work. The Role To grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services. Key Responsibilities Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral Strong online presence via platforms such as Linkedin to grow contact network and QA marketing reach Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities A level of client control in order to make sure client projects are delivered in scope and QA targets are delivered on time Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Skills / Experience Required B2B Sales experience Understanding of consultative sales techniques Experience with building initial rapport and establishing relationships with decision makers at a strategic level Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings What QA can offer you? Career Development – 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners Hybrid working Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place
M1 6FQ

Senior Client Relationship Manager (Manchester)

Ref. : 1000000575
Manchester (St James Buildings)
Lancashire
87C88CFB4CCA43EF94A08172C6D455EF@ts.com
M1 6FQ

Customer Service & Learning Centre Team Leader

Ref. : 1000001560
Cheltenham (Delta House)
Gloucestershire
CCC4068090244CEFA79472BD92A534BA@ts.com
GL53 7TH

Leadership and Management Senior Learning Specialist

Ref. : 1000002058
Manchester
Lancashire
41CE7E72EA0E49C49B3B6BC90FAF7F85@ts.com
TBC

Senior Client Relationship Manager

Ref. : 1000001776
Leeds
Yorkshire
B993F8B87FB842B7949DC1A7CBB461C1@ts.com
TBC

Digital Assessor

Ref. : 1000001590
Glasgow
Glasgow
38B15AF86CC04DD5AA4B5D7D222F32E4@ts.com
G2 5AH

Sales Coach

Ref. : 1000001908
Manchester (St James Buildings)
Lancashire
Sales Coach Location: Manchester (Hybrid Working) About QA As the market leader in technology training and talent solutions in the UK, we work with world's biggest brands and companies to give them the competitive edge in the digital world of today. For the last 30 years we’ve helped companies build their tech and digital capabilities via our leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs. At QA, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that ‘our Diversity makes us stronger’ - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it’s our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work. The Role Delivery of training and coaching programs for BDE's to Client Relationship Directors of the internal Sales organisation. You will be responsible for providing training and coaching both face to face and virtual classroom. You will deliver impact and value to our teams through engaging and effective delivery, coach and develop managers and draw upon your experience as a coach/trainer to achieve the overall business objectives. Key Responsibilities Design, develop and implement learning programs Utilise a wide variety of training channels to achieve training and business objectives including digital/online modules, live training, coaching, snackable learnings, and robust training curriculum Enable learner engagement and connection pre- or post-training sessions review KPI & Performance of sales reps/managers to identify training needs Build strong relationships with Sales Reps/Managers and key stakeholders within the business Prepare and present reports to the Head of Sales Development Skills / Experience Required Experience delivering formal or informal learning programs using single channel or blended approaches, including virtual and classroom-based instructor-led training Ability to comprehend and translate complex technical concepts into terms that are easy to understand for non-industry audiences in an influential and persuasive manner Strong stakeholder management, relationship management and influencing skills at all levels in an organization Experience managing budgets and quantifying ROI for key initiatives Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
M1 6FQ

Lecturer EAP - English for Academic Purpose, Manchester

Ref. : 1000001426
Manchester (St James Buildings)
Lancashire
EAP Lecturer Classroom Teaching, hourly contract Manchester Campus QA Higher Education Daytime, Evening and Weekend classroom teaching hours also available. English for Academic Purposes Lecturer for our PSE, Undergraduate and Postgraduate Programmes About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for qualified, experienced and enthusiastic EAP Lecturers to teach students both online and some F2F teaching on campus (when safe to do so). Our Focus is on delivery of high quality learning and teaching to facilitate excellent student outcomes. Here’s a little of what you’ll be doing: To plan, prepare and deliver EAP and Skills modules; To mark and provide appropriate feedback on oral and written work; To attend and contribute to CPD training sessions organised internally or externally; To provide academic support to students on EAP and Skills modules; To adhere to and maintain academic standards and quality assurance within the EAP team; To provide pastoral care and support to international students on our EAP programmes; To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities. Bring your experience: You should have EAP teaching experience in a university environment, hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e. MA in TEFL/ TESOL and CELTA). Membership of the HEA would be advantageous. Candidates with MA in TEFL/TESOL without TEFL I qualification (e.g. CELTA or Trinity TESOL) shortlisted for interview will be required to provide evidence of 5 hours of systematic observation of lessons by a fully-qualified academic manager or teacher trainer; A little about the Team: The EAP team currently works across four current university partners (Roehampton, Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
M1 6FQ

Service Desk Engineer

Ref. : 1000001860
Leeds (BLW)
Yorkshire
IT Service Desk Engineer Leeds Permanent About QA: We are specialists in technology – providing a comprehensive suite of talent and training services helping individuals and companies to be winners in the digital revolution. Over 290,000 people learned with us last year! We deliver services to over 5,000 corporate clients, representing a significant portion of the FTSE 250. We have leading practices in agile, cyber security, cloud and DevOps – as well as many other technology specialisms. We specialise in the people side of technology transformation – our training programmes help businesses to upskill or reskill their existing employees and our talent services are used to identify, recruit and skill-up diverse technology talent - we deliver 70% of the UK’s cloud training and are a Microsoft Gold delivery partner. The Role: Your responsibility will be to provide 1st line support to internal and external customers. Being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible. You will have the ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. You should have experience of supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications. Key Responsibilities Taking control of key infrastructure projects here at QA driving the implementation of new tools and solutions with high degree of focus on AZURE architecture. High level of involvement with appliances and products including Cisco and Server 2019. 3rd line support for escalations of events that are impact QA's infrastructure Carry out 3rd line fault resolution for any workstation, system, infrastructure, data or telephone related problems Identify recurring problems and report these to the IT Systems Manager Skills / Experience Required Great telephone manner Some knowledge of an IT Service Desk would be ideal Good all round understanding of Active Directory. Good grounding in Microsoft-based operating systems with emphasis on Windows 10 and Office 365. Experience in supporting Apple Macs (desirable) MCP qualified or able to qualify A good understanding of ITIL and willingness to take training if required - after all we are a training company ! This role is subject to DBS & BPSS checks What QA can offer you? Career Development – 3 full training days from a wide range of courses 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners
LS12 6BD

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