QA - Search results(82 vacancies/1)-Country : Europe-->North West, Europe-->West Yorkshire, Europe-->UK

Service Delivery Manager

Ref. : 1000001972
Home Based
Other
D64A9775CC5B45DC8D0B2E4CE489E12E@ts.com
HOMEBASED

Recruitment Consultant Partners

Ref. : 1000001296
Home Based
Other
HOMEBASED

Data Analyst DLC

Ref. : 1000001784
Home Based
Other
HOMEBASED

Learning Specialist

Ref. : 1000001217
Home Based
Other
HOMEBASED

Senior Service Delivery Manager

Ref. : 1000001242
Home Based
Other
Senior Service Delivery Manager Location: Home-based (some travel to the office may be required) Are you a passionate motivated leader with experience of managing a team of Service Delivery Managers? Are you driven on driving change to improve end-to-end customer experience? If this is you then this could be your next career move! The Role Managing the service provisions to maintain commercial accountability across the P&L of our service. Ensuring all provisions are aligned across each individual customer, driving clear KPI's and RACI matrix in order to achieve and maintain a quality service. Key Responsibilities Review and advise on competitor analysis Proactively identify and implement business process improvement opportunities Communicate clear performance expectations, goals and objectives to all members of the service delivery team. Form & shape projects and initiatives, ensuring there is continuous improvement in how we meet our contractual commitments, SLA's and business objectives. Monitor progress, support and coach the team including managing under performance where required. What will you bring to the role? Experience of working in a customer centric, fast paced, matrix environment An experienced people and performance manager, supporting personal development and coaching A track record of working effectively to deliver targets through cross functional teams A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Apply now - here's how! Simply hit the apply button. But if you want to know more or have any questions, please email
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Consultant 2 Ben Phillips

Ref. : 1000002224
Site Based
Other
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DUMMY

Consultant 2 Wojciech Mielczarski

Ref. : 1000002222
Site Based
Other
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Cyber Security Trainer (Principal Technical Learning Specialist)

Ref. : K73771
UK
Other
183FCCC5CC4B42499FF609EC45BBA1D9@ts.com
TBC

IT Digital Learning Consultant

Ref. : 1000000559
Home Based
Other
85EC3BDD78A048EA85E29CD762798C4F@ts.com
HOMEBASED

IT Digital Learning Consultant

Ref. : 1000000133
Home Based
Other
0DDDFF2CDE3F46329EECEF1E20DEC1FF@ts.com
HOMEBASED

Service Delivery Manager

Ref. : 000166
Home Based
Other
45CB38EDC8D04228B17BFCFC8D523A19@ts.com
HOMEBASED

Business Development Executive (Leeds)

Ref. : 1000001824
Leeds (City Exchange)
Yorkshire
8563E034EFA14B499ECF00F255FBFB05@ts.com
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Client Relationship Manager (Leeds)

Ref. : 1000001820
Leeds (City Exchange)
Yorkshire
CCE2111A922F4C2ABF68CE8E9CE76DEC@ts.com
LS1 5ES

Senior Client Relationship Manager

Ref. : 1000001822
Leeds (City Exchange)
Yorkshire
86CB873DEF4E46F58947D966CB52F4E2@ts.com
LS1 5ES

Lead Generation Executive

Ref. : 000180
Manchester (St James Buildings)
Lancashire
7036DB009C4A4891AEB11DE4F9FDFF4C@ts.com
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Senior Apprenticeship Recruiter

Ref. : K73711
Manchester
Lancashire
55344F8DDBAD4B1BA8F0625C77326D3B@ts.com
TBC

Client Relationship Manager

Ref. : 1000001594
Manchester (St James Buildings)
Lancashire
Client Relationship Manager Location: Manchester About QA As the market leader in technology training and talent solutions in the UK, we work with world's biggest brands and companies to give them the competitive edge in the digital world of today. For the last 30 years we’ve helped companies build their tech and digital capabilities via our leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs. At QA, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that ‘our Diversity makes us stronger’ - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it’s our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work. The Role To grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services. Key Responsibilities Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral Strong online presence via platforms such as Linkedin to grow contact network and QA marketing reach Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities A level of client control in order to make sure client projects are delivered in scope and QA targets are delivered on time Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Skills / Experience Required B2B Sales experience Understanding of consultative sales techniques Experience with building initial rapport and establishing relationships with decision makers at a strategic level Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings What QA can offer you? Career Development – 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners Hybrid working Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place
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