QA - Search results(60 vacancies/1)-State : Europe-->UK-->Other

Service Delivery Manager

Ref. : 1000001972
Home Based
Other
D64A9775CC5B45DC8D0B2E4CE489E12E@ts.com
HOMEBASED

Recruitment Consultant Partners

Ref. : 1000001296
Home Based
Other
HOMEBASED

Data Analyst DLC

Ref. : 1000001784
Home Based
Other
HOMEBASED

Learning Specialist

Ref. : 1000001217
Home Based
Other
HOMEBASED

Senior Service Delivery Manager

Ref. : 1000001242
Home Based
Other
Senior Service Delivery Manager Location: Home-based (some travel to the office may be required) Are you a passionate motivated leader with experience of managing a team of Service Delivery Managers? Are you driven on driving change to improve end-to-end customer experience? If this is you then this could be your next career move! The Role Managing the service provisions to maintain commercial accountability across the P&L of our service. Ensuring all provisions are aligned across each individual customer, driving clear KPI's and RACI matrix in order to achieve and maintain a quality service. Key Responsibilities Review and advise on competitor analysis Proactively identify and implement business process improvement opportunities Communicate clear performance expectations, goals and objectives to all members of the service delivery team. Form & shape projects and initiatives, ensuring there is continuous improvement in how we meet our contractual commitments, SLA's and business objectives. Monitor progress, support and coach the team including managing under performance where required. What will you bring to the role? Experience of working in a customer centric, fast paced, matrix environment An experienced people and performance manager, supporting personal development and coaching A track record of working effectively to deliver targets through cross functional teams A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Apply now - here's how! Simply hit the apply button. But if you want to know more or have any questions, please email
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Consultant 2 Ben Phillips

Ref. : 1000002224
Site Based
Other
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DUMMY

Consultant 2 Wojciech Mielczarski

Ref. : 1000002222
Site Based
Other
This is the advert
DUMMY

Cyber Security Trainer (Principal Technical Learning Specialist)

Ref. : K73771
UK
Other
183FCCC5CC4B42499FF609EC45BBA1D9@ts.com
TBC

IT Digital Learning Consultant

Ref. : 1000000559
Home Based
Other
85EC3BDD78A048EA85E29CD762798C4F@ts.com
HOMEBASED

IT Digital Learning Consultant

Ref. : 1000000133
Home Based
Other
0DDDFF2CDE3F46329EECEF1E20DEC1FF@ts.com
HOMEBASED

Service Delivery Manager

Ref. : 000166
Home Based
Other
45CB38EDC8D04228B17BFCFC8D523A19@ts.com
HOMEBASED

Resource coordinator

Ref. : 1000001093
UK
Other
55609595AA3C4CED8AF8FB50DB3D3EC2@ts.com
TBC

CAS Compliance Officer

Ref. : 1000001256
UK
Other
758E0F1E23EC4570AED06685C9195CCC@ts.com
TBC

Business Analyst Digital Learning Consultant

Ref. : 1000001978
Home Based
Other
913778066B894C738787A095648CCCAB@ts.com
HOMEBASED

Data Analyst digital learning consultant

Ref. : 000430
Home Based
Other
2E37581B5F244347A8E8B03E4D8BDACF@ts.com
HOMEBASED

Senior Dev Ops Engineer

Ref. : 1000001095
Home Based
Other
DE69AE04214048DD868CDE63E3AA53DE@ts.com
HOMEBASED

Information Security and Governance Officer

Ref. : 1000000577
UK
Other
75EC7C7F30D54074B82678023E867D18@ts.com
TBC

Microsoft Azure (Developer) Senior Learning Specialist

Ref. : 000362
Site Based
Other
1BFBC7D7B6F14EDAAFC8B1515A8AD187@ts.com
DUMMY

Learning Designer

Ref. : 1000001966
Home Based
Other
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations Key Responsibilities: As a Learning Designer you will: • build strong working relationships with Subject Matter Experts (SMEs) to gain in depth understanding of the course content, learning objectives, and learners’ skills requirements. • collaborate with SMEs to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements. • design digital blended learning programmes which integrate seamlessly with the live event and application in the workplace stages. • storyboard and script digital learning content and assets by applying instructional/learning design principles to effectively develop learners’ skills and knowledge. • update and maintain course specification and content documentation, ensuring that it is accurate, version controlled, and quality assured. • adhere to accessibility and copyright standards. • work collaboratively and iteratively in Sprint teams with other Learning Designers, Creative Producers, Video Producers, and Graphic Designers. Analysis stage: • Review and analyse data, and conduct qualitative research to understand the learners’ and client’s requirements for each blended learning programme. Design stage: • Lead on course design workshop meetings with Subject Matter Experts (SMEs) to design the overall, high level course structure. • Develop content outline documents in partnership with SMEs including selecting the appropriate learning mode for each topic. • Work with the Product Owner to ensure the design fits with the overall vision for the product portfolio and/or client requirement. Development stage: • Work with SMEs to gather and refine the raw content required to develop engaging digital learning courses. (Source content will typically include text, diagrams and initial recording of content by SMEs.) • Write high quality digital learning content to convey complex and technical subjects in plain English. (For blended learning, this could include courseware (ie e-books) or text for elements on the digital learning platform.) • Script high quality content and develop storyboards for videos and animations. • Work collaboratively as part of a Sprint team, together with Graphic Designers and Video Producers to ensure the end products meet the original design specification. Implementation stage: • Handover content and course specification documentation to the platforms and publishing team to ensure a seamless transition from design to build.
HOMEBASED

Junior Learning Designer

Ref. : 1000001964
Home Based
Other
BC10CAF6085C47919BC0ECBFB78FFE45@ts.com
HOMEBASED

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