QA - Search results(18 vacancies/1)-Profession : Marketing, Operations, Operations - HE, Sales / Profile : Creative Design-->Curriculum, Finance-->Credit Control, Creative Design-->Platforms & Publishing, Operations - HE-->Registry & Student Records, People-->Systems & MI / State : Europe-->West Midlands-->Birmingham, Europe-->South West-->Wiltshire

Training Centre Administrator

Ref. : 1000001796
Birmingham
Birmingham
0DB0937667B5447880165926F15291BE@ts.com
TBC

Sales Ledger Adminstrator

Ref. : 1000000471
Birmingham
Birmingham
Sales Ledger Administrator Birmingham The role: QA currently has an exciting opportunity for an enthusiastic Sales Ledger Administrator to join a well established team in the Birmingham office. The overall purpose of the role is managing student refund applications, ensuring a positive student experience and compliance with internal and external policies and regulations. Responsibilities: • End to end ownership of the student refunds process – from receipt of the refund application to the payment proposal. • Liaising with students to understand their circumstances and ensure timely payment of valid claims in compliance with money laundering and associated regulation. • Liaising with recruitment, operations and admissions teams to validate student claims. • Ensuring student refunds are compliant with each partner University’s policy and safeguarding QAHE income where student circumstances change. • Support the wider credit control team in communications with students, bank reconciliations, ledger accounting and other data analysis. • Working within set SLAs and escalating to line manager where these are threatened. • Bank Postings responsibilities during busy periods to help other team members to meets SLAs. About you: • Understanding of Finance Function within a business. • Good credit control experience. • Ideally a good working knowledge of Microsoft Excel. • High standard of literacy and numeracy • Methodical and accurate with a proven ability to focus on detail. • Proven high level communication skills • Experience of using CRM and accounting database desirable. • Understanding of Microsoft office systems and basic level competencies • Database management experience desirable. A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. Testing [O-Location_GeographicalAreaCollection] [TS.O-Location_GeographicalAreaCollection] {TS.O-Location_GeographicalAreaCollection} {TS.TS.O-Location_GeographicalAreaCollection} [O-PrimaryProfile]
TBC

Operations Administrator

Ref. : 1000001083
Swindon
Wiltshire
75E3C49E3E36468983721784753246E9@ts.com
SN5 7WZ

Business Development Executive

Ref. : 1000001958
Birmingham
Birmingham
9FAA420DF8E24939B84944C3176CA652@ts.com
TBC

Business Development Executive (Birmingham)

Ref. : 1000001950
Birmingham (10th Floor)
Birmingham
E106DBCC83DE4D318CDE0D48F9A454C2@ts.com
B5 4UA

Client Relationship manager (Birmingham)

Ref. : 1000001956
Birmingham
Birmingham
4B226FCE13604E8D808636F54CE42EA4@ts.com
TBC

Client Relationship Manager (Birmingham)

Ref. : 1000001792
Birmingham (10th Floor)
Birmingham
4F18797EFBC847648FF6BFB4AC0710F6@ts.com
B5 4UA

Facilities Coordinator

Ref. : 1000000997
Birmingham (5th Floor)
Birmingham
3F9043D6866B4B3495C620677AACB81D@ts.com
B5 4UA

Customer Service Coordinator

Ref. : 1000000705
Swindon
Wiltshire
SN5 7WZ

Disability Advisor (Maternity Contract), Birmingham

Ref. : 1000001572
Birmingham (5th Floor)
Birmingham
Disability ADVISOR (Higher Education Sector) QA Higher Education Birmingham, Fulltime, Maternity Contract Some home working, mainly Mon-Friday office hours, with one evening until 8pm weekly and the possibility of one Saturday per month (with overtime pay for both evening and Saturday cover). Are you currently a Disability Advisor preferably within the Education sector and ideally qualified to level 7 in Learning Difficulties and Disabilities? If so, we have a fantastic new role … come join us! About our role: As Disability Advisor you will support the development and delivery of services related to inclusive practice, and disability-related support for our degree apprenticeship programmes, and our undergraduate and postgraduate qualifications. Here’s what’s involved: Meeting with a high volume of students to review and discuss reasonable adjustments (such as additional exam arrangements) and following pre-determined processes to administer follow-up and communication with relevant staff Establishing and developing support for students in using assistive technology and helping to develop an Assistive Technology suite Working as part of a team to identify, develop and promote new initiatives to support students with additional learning needs Supporting students with their applications for Disabled Students Allowance Supporting the administration of learning support funding claims for Degree apprenticeships Developing links with the faculties across the University to promote inclusive learning and teaching Bring your experience: You will have experience of providing expert one-to-one advice to disabled students or students with complex needs, including multi-agency liaison (essential) Proven track record of supporting individuals in crisis (essential) Experience in working in Higher Education (desirable) You will have a proven track record of developing and/or implementing inclusive policy and practice in an organisational context (desirable) Practical working knowledge of the Equality Act 2010 in relation to all protected characteristics and a sound grasp of the legal aspects of supporting disabled students Understanding of the SEND Code of Practice 2015 Level 7 qualification in Learning Difficulties and Disabilities (ideally) A working knowledge of assistive technology (e.g. mind mapping software) and its application to study is desirable. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
B5 4UA

Business Development Executive (Birmingham)

Ref. : 1000001870
Birmingham (10th Floor)
Birmingham
521F6C370C1E4EE2BA57D540A3B513BD@ts.com
B5 4UA

Customer Service Coordinator

Ref. : 1000000245
Swindon
Wiltshire
ABE2A72EBD3E43C4B962697588818216@ts.com
SN5 7WZ

Senior Client Relationship Manager

Ref. : 1000001778
Birmingham
Birmingham
10EE17BC92C04FAB83D9D5ED0EE9E153@ts.com
TBC

Bookings Administrator

Ref. : 1000000665
Birmingham (5th Floor)
Birmingham
78938A1EB7D8454F9EF8AC191C684CD3@ts.com
B5 4UA

Customer Service Specialist

Ref. : 1000000931
Swindon
Wiltshire
D9075C5378614AD4964AACE925A4462C@ts.com
SN5 7WZ

Customer Service Coordinator

Ref. : 1000001232
Swindon
Wiltshire
975BD88ED61A4667BF2C5DD2AD6A44F9@ts.com
SN5 7WZ

Senior Client Relationship Manager

Ref. : 000514
Birmingham (10th Floor)
Birmingham
Senior Client Relationship Manager Location: Birmingham/flexible The role: Due to continued success, QA currently require a Senior Client Relationship / Account Manager to join the major accounts team. Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. As a Senior Account Manager, you will also be required mentor new and existing team members and act as a ‘go to person’ for basic sales related queries. Responsibilities: • Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities • Effectively organise and facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities • Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements • Deliver high levels of customer service that lead to long-term, commercial relationships • Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within your defined market space • Develop and mentor junior/new team members • Uncover revenue opportunities through thorough exploration of customer problem/need About you: • Track record of delivering sales targets, through a wide range of products • Experience in a consultative B2B sales function – ideally 5 years plus • Experience of selling services and solutions • Strong stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority • Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office What we can give you: • Access to free QA training courses to continue your personal development • Time off to support the charities you love • Access to innovative delivery methods, and exciting course material • Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge • Receive specialist coaching and support from your education leaders A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.
B5 4UA

Welfare & Compliance Specialist

Ref. : 1000001272
Birmingham (5th Floor)
Birmingham
B9E1440597A14011AED15612C244B763@ts.com
B5 4UA

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