QA - Search results(45 vacancies/1)-Contract type : QA HE Ltd Permanent

Sales Ledger Adminstrator

Ref. : 1000000471
Birmingham
Birmingham
Sales Ledger Administrator Birmingham The role: QA currently has an exciting opportunity for an enthusiastic Sales Ledger Administrator to join a well established team in the Birmingham office. The overall purpose of the role is managing student refund applications, ensuring a positive student experience and compliance with internal and external policies and regulations. Responsibilities: • End to end ownership of the student refunds process – from receipt of the refund application to the payment proposal. • Liaising with students to understand their circumstances and ensure timely payment of valid claims in compliance with money laundering and associated regulation. • Liaising with recruitment, operations and admissions teams to validate student claims. • Ensuring student refunds are compliant with each partner University’s policy and safeguarding QAHE income where student circumstances change. • Support the wider credit control team in communications with students, bank reconciliations, ledger accounting and other data analysis. • Working within set SLAs and escalating to line manager where these are threatened. • Bank Postings responsibilities during busy periods to help other team members to meets SLAs. About you: • Understanding of Finance Function within a business. • Good credit control experience. • Ideally a good working knowledge of Microsoft Excel. • High standard of literacy and numeracy • Methodical and accurate with a proven ability to focus on detail. • Proven high level communication skills • Experience of using CRM and accounting database desirable. • Understanding of Microsoft office systems and basic level competencies • Database management experience desirable. A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. Testing [O-Location_GeographicalAreaCollection] [TS.O-Location_GeographicalAreaCollection] {TS.O-Location_GeographicalAreaCollection} {TS.TS.O-Location_GeographicalAreaCollection} [O-PrimaryProfile]
TBC

Administrator within our Compliance Team.

Ref. : 1000000018
London (Rosebery Avenue)
London
Experienced Administrator with our Higher Education Compliance Team. London QA Higher Education, Fulltime & Permanent Role Hybrid working - Campus and some working from home days Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you! About our role: As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students. Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams. With your strong administration skills, organised approached and ability to converse, you’ll soon pick up how we do things at QA and of course training will be provided. Good IT skills a MUST as you will be working with data and reports. Our role is Monday to Friday business hours with approximately one evening per week (8pm finish) along with one Saturday (9.30am-4.30pm) per month. Here’s a flavour of what’s involved: (click through to read the JD) Monitoring and compliance recording of attendance Setting up attendance meetings with students, meeting with students to discuss attendance Supporting the enrolment of students, with particular focus on ‘Student’ permission route students at campus Assist and develop policies and procedures to ensure that the service follows legal and good practice guidance in all aspects of welfare support and advice. Contribute to ensuring the Welfare and Compliance department is well publicised to staff and students and that good levels of awareness are achieved. Developing good working relationship with the key liaison staff at the University, understanding University policies and ensuring they are appropriately adopted in the branch campus. Bring your experience: Excellent communication and networking skills that establish trust and credibility with students and staff at all levels Well organised and methodical Efficiency High attention to detail Exceptional problem-solving skills with the ability to work on own initiative A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. Equal Opportunities Our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place
EC1R 4TF

Recruitment Director

Ref. : 1000001075
London (Rosebery Avenue)
London
695A552883D446BFBC1752E530BA1392@ts.com
EC1R 4TF

Student Advisor

Ref. : 1000001213
London (Rosebery Avenue)
London
Student Adviser (customer service and admin role) QA Higher Education, London Permanent Role, Monday to Thursday 12.30pm - 9pm & Saturday 9am - 5pm Do you have experience within a busy reception &/or call centre environment? Are you used to a fast paced, customer facing role where you are constantly muti-tasking? If so, we have the perfect opportunity for you! About our role: As Student Operations Officer you will be part of our Student Services Department based within our London Campus, being responsible for all aspects of the face to face, written and telephone interaction with our Higher Education undergraduate and post grad students. Your ability to give our students an excellent level of customer service is vital to our student journey. You will also provide administrative support to the students and internal departments. Good IT, Word and Excel skills a MUST! Here’s what’s involved:Be the first point of contact for all registered students on campus who require information and support from the student services department Deliver a first class and focused front line service attending to all face to face, written and telephone enquiries Provide professional, effective and efficient support to our students and make referrals where necessary Ensure the students have a high quality experience of the university with a focus on customer service Assist with all aspects of student administration (to include student letter requests, student record management) Provide internal departments with a good and effective service Respond to incoming telephone calls, letters, emails in a timely and professional manner Assist with the enrolment and induction of students where required Bring your experience: Excellent customer service with evidence of training Experience within a student supporting role within the education sector (desirable) Reception and external telephone experience preferred Experience of multi-tasking and delivery to agreed timescale Experience of working in a highly administrative environment What we’ll do for you: Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job. A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
EC1R 4TF

Facilities Coordinator

Ref. : 1000002084
London (Middlesex Street)
London
CCFE3CBEB6C944FC8048BCC51596F590@ts.com
E1 7HT

Senior Marketing Executive

Ref. : 1000002028
London (Middlesex Street)
London
Job title: Senior Marketing Executive Location: 1-2 days in Birmingham/London 3-4 days from home As a Senior Marketing Executive you will hold a specialist role, working closely with the Marketing Content & Campaigns Lead. In this role, you will support the strategic planning, design and delivery of engaging content and effective campaign activity to generate direct (B2C) enquiries and applications from Home, EU and international students for our branch campus provisions. Key Responsibilities: Planning, designing and delivering content and campaigns to increase the return on investment of our activities. Reviewing and refining marketing campaigns across different channels and working with our university partners and third-party suppliers. Providing data-driven insights and recommendations across different domestic/global audiences relevant to generating direct (B2C) leads Playing a key role in scoping, designing and implementing ad hoc campaigns for regional recruitment teams for branch campuses. Identifying and researching new suppliers, channels and opportunities. About you: Minimum 2 years professional experience in the marketing field with exposure to more than one specialism Experience in the planning and delivery of successful lead generation activity is essential Experience of mentoring or coaching others to aid their development (desirable) Marketing degree or qualification (desirable) Positive and proactive approach to collaborating in a team and working autonomously Passionate about marketing What we can give you: Access to innovative delivery methods, and exciting course material Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge Receive specialist coaching and support from your education leaders A little more about QA: We shape the next generation of technologists, leaders and innovators. By powering potential the potential of over a quarter of a million learners a year. We empower them to push boundaries and thrive in the workplace.QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education all of which deliver innovative and cutting-edge skills solutions to UK organisations. Apply now here's how! Simply hit the apply button. But if you want to know more or have any questions please contact Aidan Willis at QA.
E1 7HT

Facilities Coordinator

Ref. : 1000000997
Birmingham (5th Floor)
Birmingham
3F9043D6866B4B3495C620677AACB81D@ts.com
B5 4UA

Degree Apprenticeships Programme Support Administrator

Ref. : 1000001584
London (Middlesex Street)
London
Degree Apprenticeships Programme Support Administrator Location: London Middlesex Street, Hybrid working About QA: We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. From courses in Business to Cyber Security, Project Management to Web Development, and more, we work closely with our partner universities across the UK to provide excellent teaching in popular student locations around the UK. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees. The Role As a member of the Programme Support team in London, you will support the delivery of effective and efficient academic administrative support and guidance to all London programmes. The post-holder will work alongside a small team and take part in activities for a set number of programmes at Northumbria University London Campus. Key Responsibilities • Provide guidance and advice to academic staff on the application of Northumbria University’s procedures (ARTA regulations) for a designated portfolio of programmes. • Support for progression and awards boards including preparation prior to the board and communicating student awards and progressions post board. • Supporting academic misconduct meetings. • Support for Student-Staff Programme Committee meetings and the facilitation of good practice in the programme. • Assessment monitoring including invigilation, arranging exam paperwork and exam-packs • Liaising with London Programme Leaders to ensure Programme Handbooks are up to date at the start of the year and new intakes. • Manage the London Programme Support mailbox and resolve queries. Skills / Experience Required • Previous experience in administration. •Experience working with international students and home students • Demonstrable success in building good relationships with key internal and external parties. • Experience of multi-tasking and delivery to agreed timescale • Experience of planning and organising the activities of self and/or others. What QA can offer you? Career Development – 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners Hybrid working Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
E1 7HT

CAS Compliance Officer

Ref. : 1000001256
UK
Other
758E0F1E23EC4570AED06685C9195CCC@ts.com
TBC

Internship & Employer Engagement Advisor

Ref. : 1000000629
London (Middlesex Street)
London
2FC37E66E25D44068C6465F349AB740E@ts.com
E1 7HT

Senior Communications Executive

Ref. : 1000001854
London (Middlesex Street)
London
9510F2B53E524502AB858198F6107976@ts.com
E1 7HT

Technical Skills Coach

Ref. : 1000001842
Home Based
Other
4AF3383D7B094A7E8C12B84353343FF5@ts.com
HOMEBASED

Senior Academic Services Specialist

Ref. : 1000001974
London (Rosebery Avenue)
London
57EB033C632643608148920A8B8CD9E5@ts.com
EC1R 4TF

Welfare & Compliance Specialist

Ref. : 1000001274
London (Rosebery Avenue)
London
8EFD56EEEAFE4157B11C167E3C5834A8@ts.com
EC1R 4TF

Study Advisor (South East Asia)

Ref. : 1000001516
London (Middlesex Street)
London
7987FA9493614AC5A96B79B2080A5933@ts.com
E1 7HT

International Compliance Executive (UK International and South Asia)

Ref. : K75111
UK
Other
4E7DAECD8E394B21A642D32D4F1C7C40@ts.com
TBC

Finance Team Leader

Ref. : 1000001013
Birmingham (5th Floor)
Birmingham
EABC4D87D38C4245AFCECA7B5BC9A632@ts.com
B5 4UA

Counsellor

Ref. : K75116
UK
Other
DC588B0950D54AD0A4DED49120B21531@ts.com
TBC

Sales Officer

Ref. : 1000001502
London (Rosebery Avenue)
London
8A9973EAE05244229998A838EDB664A4@ts.com
EC1R 4TF

Degree Apprenticeships Ask4Help & Student Support Administrator

Ref. : 1000001586
London (Middlesex Street)
London
Degree Apprenticeships Ask4Help & Student Support Administrator Location: London Middlesex Street, Hybrid working About QA: We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. From courses in Business to Cyber Security, Project Management to Web Development, and more, we work closely with our partner universities across the UK to provide excellent teaching in popular student locations around the UK. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees. The Role As a member of the Ask4Help and Student Progress team in London, you will support the delivery of customer, advice, support, and information services for all students that contribute to an outstanding student experience. The post-holder will work alongside a small team acting as the first point of contact for all Northumbria London students, handling a full range of student enquiries received (face-to-face and virtual) and referring to more specialist teams where appropriate. Key Responsibilities • Provide guidance and advice to academic staff on the application of Northumbria University’s procedures (ARTA regulations) for a designated portfolio of programmes. • Support for progression and awards boards including preparation prior to the board and communicating student awards and progressions post board. • Supporting academic misconduct meetings. • Support for Student-Staff Programme Committee meetings and the facilitation of good practice in the programme. • Assessment monitoring including invigilation, arranging exam paperwork and exam-packs • Liaising with London Programme Leaders to ensure Programme Handbooks are up to date at the start of the year and new intakes. • Manage the London Programme Support mailbox and resolve queries. Skills / Experience Required • Previous experience in administration. •Experience working with international students and home students • Demonstrable success in building good relationships with key internal and external parties. • Experience of multi-tasking and delivery to agreed timescale • Experience of planning and organising the activities of self and/or others. What QA can offer you? Career Development – 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners Hybrid working Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
E1 7HT

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