QA - Search results(116 vacancies/5)-Profession : Finance, IT, Operations, Operations

Client Relationship Manager

Ref. : 1000001051
Slough
Berkshire
What you’ll be doing? Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Key Responsibilities  Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities  Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base  Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities  Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements  Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets  Deliver high levels of customer service that lead to long-term commercial relationships  Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space  Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs  Generate revenue and/or margin in line with individual/team target  Maintain, grow and retain your customer base Key Working Relationships Sales, Pre-Sales, Scheduling, Finance and Delivery team
SL1 1SG

Client Relationship Manager

Ref. : 1000001370
Manchester (St James Buildings)
Lancashire
Client Relationship Manager Location: Manchester About QA As the market leader in technology training and talent solutions in the UK, we work with world's biggest brands and companies to give them the competitive edge in the digital world of today. For the last 30 years we’ve helped companies build their tech and digital capabilities via our leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs. At QA, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that ‘our Diversity makes us stronger’ - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it’s our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work. The Role: To grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services. Key Responsibilities Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Skills / Experience Required B2B Sales experience Understanding of consultative sales techniques Experience with building initial rapport and establishing relationships with decision makers at a strategic level Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings What QA can offer you? Career Development – 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners Hybrid working Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our pla
M1 6FQ

Candidate Attraction Recruiter

Ref. : 1000000563
Slough
Berkshire
Candidate Attraction Recruiter Hybrid working, flexible location Are you passionate about recruitment and bringing talented individuals into a business where they can excel? Do you enjoy networking (mostly virtually these days!) and are you an experienced resourcer who enjoys the pace and challenge that recruitment brings? About our Job With our continued growth, we have a great opportunity for an experienced recruiter to join our amazing Talent Acquisition team as a Candidate Attraction Recruiter. We’re part of the People (HR) Team, are headquartered in Slough and offer hybrid working. You’ll be aligned to our HE (Higher Education) business, where we partner with selected universities across the UK, and you will play a key role in securing great lecturers to ensure we continue to deliver fantastic results. About You You’ll have proven experience as a Recruiter / Resourcer, delivering a quality hires (in a fast paced environment) and will be comfortable working with both candidates and hiring managers at all levels. You’ll be highly experienced in sourcing and identifying candidates who are a great fit for the business, using a combination of; job boards, social media, referrals and talent pools. We’re in a competitive market so it’s vital that you understand QA, what we can offer and why joining us is a great opportunity for the candidate. Essential Experience: Candidate Identification - identify and attract the best candidates, engage with and manage them through the application process. Talent Pooling - engage great candidates and convert them from passive to active. Job Offers – Present to successful applicants, highlighting the benefits of working for QA and securing their commitment to accept. ATS - Ensure QA’s recruitment process is followed, all applicants are managed and submitted via our ATS Talent Soft. Technology - Comfortable using; Linkedin, Job boards, ATS (ideally Talent Soft), Teams, Outlook, Excel and Word. What QA Offer We really care about your wellbeing and want you to enjoy your job while advancing your career. As such we offer a great benefits package that includes; competitive salary, bonus, remote working, 25 days holiday (can buy extra days), develop your skills with 3 days pa training, 2 days pa charity volunteering, discounted gym membership and a 4% pension contribution. Equal Opportunities We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, neurodiversity status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes. recruitment / recruitment / recruiter / recruiter / resourcer / talent
SL1 1SG

Business Development Executive

Ref. : 1000001047
Slough
Berkshire
What you’ll be doing? You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams About You Your Competencies 1: Working Level 2: Advanced Level 3: Expert Level Core Results Driven – 2 Taking Ownership – 1 Collaboration – 2 Continuous Learning – 1 Role Specific Customer Focus – 2 Influence & Persuasion – 1 Resilience – 1 Your Experience Track record of achieving sales targets B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face – ideally two years Working to tight deadlines where high level of accuracy are required Experience of resolving or offering solutions to queries Proficient in using IT systems e.g. Client Relationships Management systems Your Knowledge Stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority. Knowledge on how to grow an existing customer Knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings Know what excellent customer service is and how to deliver it What you’ll bring to QA Personal drive and motivation to achieve A capacity to continuously develop your sales skill set and product knowledge. Strong personal values that align with QA’s Tenacity and resilience Positive, sociable personality Willingness to undertake DBS, BPSS, SC, DV, Disclosure Scotland or similar if required for the role
SL1 1SG

Ask4Help Administrator

Ref. : 1000000725
London (Middlesex Street)
London
Ask4Help Administrator London, Middlesex street (Northumbria University) As a member of the Ask4Help and Student Progress team in London, you will support the delivery of customer, advice, support, and information services for all students that contribute to an outstanding student experience. You will work alongside a small team acting as the first point of contact for all Northumbria London students, handling a full range of student enquiries received (face-to-face and virtual) and referring to more specialist teams where appropriate Key responsibilities: Provide excellent customer service to students on campus and over the phone First point of contact for any facilities queries To generate and print requested student letters To maintain the Ask4Help shared inbox in the evening and weekends, answering basic student queries and escalating complex queries. To support with student enrolment processes at 4 points in the academic year Provide advice and guidance to students and take responsibility for the escalation of individual student cases to ensure that issues are satisfactorily resolved To record and report on part-time student attendance Essential skills / experience: Experience in administrative roles Proficiency with Microsoft software – particularly Excel A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
E1 7HT

Consulting Pre Sales Specialist

Ref. : 1000000663
Home Based
Other
DAEB1915F9654C6783652192EAAC91D8@ts.com
HOMEBASED

Scheduling/Timetable Team Leader

Ref. : 1000001562
Home Based
Other
Scheduling/Timetable Team Leader Location: Home based, once in a month to our London office About QA: We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. From courses in Business to Cyber Security, Project Management to Web Development, and more, we work closely with our partner universities across the UK to provide excellent teaching in popular student locations around the UK. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees. The Role You will be responsible for leading and assisting your team in creating efficient timetables for your campuses each semester, making sure student numbers are accurate, that the team has the latest delivery information and that any academic resource requirements are flagged and monitored. Key Responsibilities Continual review of student numbers to ensure an adequate number of timetables have been scheduled by your team. This will include both new and continuing students. In-depth knowledge of delivery requirements for each academic programme. Creation of academic resource requirements per semester. Regular Attendance of planning meetings with Associate Deans. Assisting with timetable creation to ensure efficient use of both lecturer and room resources. Constant communication with the team to ensure any changes are flagged and understood. Assisting with the creation of timetables in Semestry for both students and lecturers. Monitoring requirements for timetables and revision session for re-sit students. Skills / Experience Required Creating a large volume of timetables/schedules in accordance with strict deadlines. Experience of multi-tasking and working within an evolving environment. Experience of managing and prioritising complex workloads with attention to detail in a fast-paced environment. What QA can offer you? Career Development – 3 full training days from a wide range of courses Continuous performance development 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners Hybrid working Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
HOMEBASED

Bookings Administrator

Ref. : 1000000665
Birmingham (5th Floor)
Birmingham
78938A1EB7D8454F9EF8AC191C684CD3@ts.com
B5 4UA

Customer Service Specialist

Ref. : 1000000931
Swindon
Wiltshire
D9075C5378614AD4964AACE925A4462C@ts.com
SN5 7WZ

Business Development Executive

Ref. : 1000000121
Glasgow
Glasgow
What you'll be doing? You'll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams
G2 5AH

Customer Service Coordinator

Ref. : 1000001232
Swindon
Wiltshire
975BD88ED61A4667BF2C5DD2AD6A44F9@ts.com
SN5 7WZ

Programme Support Coordinator

Ref. : 1000000010
London (Middlesex Street)
London
Programme Support Coordinator London, Middlesex Street (Hybrid working) As a Programme Support Coordinator will contribute as part of the wider London Campus support management team to ensure the delivery of a student[1]engaged, integrated, effective and efficient programme support function for the University, in conjunction as appropriate with colleagues within QA Higher Education and University Partner. Key Responsibilities ·Responsible for the delivery and continuous improvement of a comprehensive advice and support for all London programmes ·Provide guidance and advice to academic staff on the application of Northumbria University’s procedures (ARTA regulations) for a designated portfolio of programmes ·Work in collaboration with the London Student Progress Coordinator and other key student support functions to ensure the student needs are met through student support initiatives ·Manage the Programme Support mailbox and resolve more complex queries Experience/ Skills ·Previous experience at working with a University, including working knowledge of academic registry and programme support functions ·Experience of working with relevant specialised processes, systems and procedures A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
E1 7HT

Client Relationship Manager (Local government)

Ref. : 1000001306
London (International House)
London
What you’ll be doing? Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Key Responsibilities  Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities  Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base  Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities  Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements  Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets  Deliver high levels of customer service that lead to long-term commercial relationships  Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space  Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs  Generate revenue and/or margin in line with individual/team target  Maintain, grow and retain your customer base Key Working Relationships Sales, Pre-Sales, Scheduling, Finance and Delivery teams
E1W 1UN

FP&A Business Partner

Ref. : 1000001207
London (International House)
London
92673B83DC964F89A822BF89D2D12B96@ts.com
E1W 1UN

Client Relationship Director

Ref. : 1000000517
Cheltenham (Delta House)
Gloucestershire
CABFB86B176D49FB9D22A984FAAC58C8@ts.com
GL53 7TH

CV writer

Ref. : 1000001103
London
London
3C258C42CCC346F3B2D247B842888441@ts.com
TBC

Student Progress Administrator

Ref. : 1000000723
London (Middlesex Street)
London
CF74AB3CD0D746288896682CEE06F957@ts.com
E1 7HT

Senior Customer Relationship Manager (Government)

Ref. : 1000000929
UK
Other
52D68AE18B7C4FD1A95E01108FF90CDE@ts.com
TBC

Client Relationship Manager (Slough Hybrid)

Ref. : 1000001466
Slough
Berkshire
Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Key Responsibilities  Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities  Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base  Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities  Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements  Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets  Deliver high levels of customer service that lead to long-term commercial relationships  Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space  Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs  Generate revenue and/or margin in line with individual/team target  Maintain, grow and retain your customer base Key Working Relationships Sales, Pre-Sales, Scheduling, Finance and Delivery teams 3 Skills & Abilities  Ability to recognise buying signals and use influencing skills to create opportunities  Persuasive verbal and written communication style, good presentation skills  Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively  Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required)  Ability to work independently in a high pressured environment whilst maintaining a professional approach  Ability to plan future sales opportunities/pipeline  Strong attention to detail, whilst multi-tasking effectively Good commercial acumen Your Experience  Track record of achieving sales targets  Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment  Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office Your Knowledge  Understanding of consultative sales techniques  Strong stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority  Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings Full understanding of how to deliver great customer service Your Qualifications  Ideally you will be educated to Degree level or equivalent Or
SL1 1SG

Programme Support Administrator

Ref. : 1000001460
London (Middlesex Street)
London
EFD22EE88E7242AC8669F78ADE3A749B@ts.com
E1 7HT

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