QA - Search results(10 vacancies/1)-Profession : Finance, IT

Sales Ledger Adminstrator

Ref. : 1000000471
Birmingham
Birmingham
Sales Ledger Administrator Birmingham The role: QA currently has an exciting opportunity for an enthusiastic Sales Ledger Administrator to join a well established team in the Birmingham office. The overall purpose of the role is managing student refund applications, ensuring a positive student experience and compliance with internal and external policies and regulations. Responsibilities: • End to end ownership of the student refunds process – from receipt of the refund application to the payment proposal. • Liaising with students to understand their circumstances and ensure timely payment of valid claims in compliance with money laundering and associated regulation. • Liaising with recruitment, operations and admissions teams to validate student claims. • Ensuring student refunds are compliant with each partner University’s policy and safeguarding QAHE income where student circumstances change. • Support the wider credit control team in communications with students, bank reconciliations, ledger accounting and other data analysis. • Working within set SLAs and escalating to line manager where these are threatened. • Bank Postings responsibilities during busy periods to help other team members to meets SLAs. About you: • Understanding of Finance Function within a business. • Good credit control experience. • Ideally a good working knowledge of Microsoft Excel. • High standard of literacy and numeracy • Methodical and accurate with a proven ability to focus on detail. • Proven high level communication skills • Experience of using CRM and accounting database desirable. • Understanding of Microsoft office systems and basic level competencies • Database management experience desirable. A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. Testing [O-Location_GeographicalAreaCollection] [TS.O-Location_GeographicalAreaCollection] {TS.O-Location_GeographicalAreaCollection} {TS.TS.O-Location_GeographicalAreaCollection} [O-PrimaryProfile]
TBC

Senior Dev Ops Engineer

Ref. : 1000001095
Home Based
Other
DE69AE04214048DD868CDE63E3AA53DE@ts.com
HOMEBASED

Information Security and Governance Officer

Ref. : 1000000577
UK
Other
75EC7C7F30D54074B82678023E867D18@ts.com
TBC

Finance Team Leader

Ref. : 1000001013
Birmingham (5th Floor)
Birmingham
EABC4D87D38C4245AFCECA7B5BC9A632@ts.com
B5 4UA

Service Desk Engineer

Ref. : 1000001860
Leeds (BLW)
Yorkshire
IT Service Desk Engineer Leeds Permanent About QA: We are specialists in technology – providing a comprehensive suite of talent and training services helping individuals and companies to be winners in the digital revolution. Over 290,000 people learned with us last year! We deliver services to over 5,000 corporate clients, representing a significant portion of the FTSE 250. We have leading practices in agile, cyber security, cloud and DevOps – as well as many other technology specialisms. We specialise in the people side of technology transformation – our training programmes help businesses to upskill or reskill their existing employees and our talent services are used to identify, recruit and skill-up diverse technology talent - we deliver 70% of the UK’s cloud training and are a Microsoft Gold delivery partner. The Role: Your responsibility will be to provide 1st line support to internal and external customers. Being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible. You will have the ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. You should have experience of supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications. Key Responsibilities Taking control of key infrastructure projects here at QA driving the implementation of new tools and solutions with high degree of focus on AZURE architecture. High level of involvement with appliances and products including Cisco and Server 2019. 3rd line support for escalations of events that are impact QA's infrastructure Carry out 3rd line fault resolution for any workstation, system, infrastructure, data or telephone related problems Identify recurring problems and report these to the IT Systems Manager Skills / Experience Required Great telephone manner Some knowledge of an IT Service Desk would be ideal Good all round understanding of Active Directory. Good grounding in Microsoft-based operating systems with emphasis on Windows 10 and Office 365. Experience in supporting Apple Macs (desirable) MCP qualified or able to qualify A good understanding of ITIL and willingness to take training if required - after all we are a training company ! This role is subject to DBS & BPSS checks What QA can offer you? Career Development – 3 full training days from a wide range of courses 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners
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