QA - Search results(13 vacancies/1)-Profession : IT / Profile : Creative Design-->Instructional Design, Sales-->Recruitment

Recruitment Consultant Partners

Ref. : 1000001296
Home Based
Other
HOMEBASED

Senior Apprenticeship Recruiter

Ref. : K73711
Manchester
Lancashire
55344F8DDBAD4B1BA8F0625C77326D3B@ts.com
TBC

Senior Dev Ops Engineer

Ref. : 1000001095
Home Based
Other
DE69AE04214048DD868CDE63E3AA53DE@ts.com
HOMEBASED

Information Security and Governance Officer

Ref. : 1000000577
UK
Other
75EC7C7F30D54074B82678023E867D18@ts.com
TBC

Learning Designer

Ref. : 1000001966
Home Based
Other
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations Key Responsibilities: As a Learning Designer you will: • build strong working relationships with Subject Matter Experts (SMEs) to gain in depth understanding of the course content, learning objectives, and learners’ skills requirements. • collaborate with SMEs to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements. • design digital blended learning programmes which integrate seamlessly with the live event and application in the workplace stages. • storyboard and script digital learning content and assets by applying instructional/learning design principles to effectively develop learners’ skills and knowledge. • update and maintain course specification and content documentation, ensuring that it is accurate, version controlled, and quality assured. • adhere to accessibility and copyright standards. • work collaboratively and iteratively in Sprint teams with other Learning Designers, Creative Producers, Video Producers, and Graphic Designers. Analysis stage: • Review and analyse data, and conduct qualitative research to understand the learners’ and client’s requirements for each blended learning programme. Design stage: • Lead on course design workshop meetings with Subject Matter Experts (SMEs) to design the overall, high level course structure. • Develop content outline documents in partnership with SMEs including selecting the appropriate learning mode for each topic. • Work with the Product Owner to ensure the design fits with the overall vision for the product portfolio and/or client requirement. Development stage: • Work with SMEs to gather and refine the raw content required to develop engaging digital learning courses. (Source content will typically include text, diagrams and initial recording of content by SMEs.) • Write high quality digital learning content to convey complex and technical subjects in plain English. (For blended learning, this could include courseware (ie e-books) or text for elements on the digital learning platform.) • Script high quality content and develop storyboards for videos and animations. • Work collaboratively as part of a Sprint team, together with Graphic Designers and Video Producers to ensure the end products meet the original design specification. Implementation stage: • Handover content and course specification documentation to the platforms and publishing team to ensure a seamless transition from design to build.
HOMEBASED

Junior Learning Designer

Ref. : 1000001964
Home Based
Other
BC10CAF6085C47919BC0ECBFB78FFE45@ts.com
HOMEBASED

Recruiter

Ref. : 1000000389
Bristol
Bristol
786AB9F3984F4F939F2A620BD97BE633@ts.com
BS1 3AG

Junior Recruiter

Ref. : 1000000543
Birmingham
Birmingham
919E35257E454A30946571D46D783ACE@ts.com
SL1 1SG

Service Desk Engineer

Ref. : 1000001860
Leeds (BLW)
Yorkshire
IT Service Desk Engineer Leeds Permanent About QA: We are specialists in technology – providing a comprehensive suite of talent and training services helping individuals and companies to be winners in the digital revolution. Over 290,000 people learned with us last year! We deliver services to over 5,000 corporate clients, representing a significant portion of the FTSE 250. We have leading practices in agile, cyber security, cloud and DevOps – as well as many other technology specialisms. We specialise in the people side of technology transformation – our training programmes help businesses to upskill or reskill their existing employees and our talent services are used to identify, recruit and skill-up diverse technology talent - we deliver 70% of the UK’s cloud training and are a Microsoft Gold delivery partner. The Role: Your responsibility will be to provide 1st line support to internal and external customers. Being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible. You will have the ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. You should have experience of supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications. Key Responsibilities Taking control of key infrastructure projects here at QA driving the implementation of new tools and solutions with high degree of focus on AZURE architecture. High level of involvement with appliances and products including Cisco and Server 2019. 3rd line support for escalations of events that are impact QA's infrastructure Carry out 3rd line fault resolution for any workstation, system, infrastructure, data or telephone related problems Identify recurring problems and report these to the IT Systems Manager Skills / Experience Required Great telephone manner Some knowledge of an IT Service Desk would be ideal Good all round understanding of Active Directory. Good grounding in Microsoft-based operating systems with emphasis on Windows 10 and Office 365. Experience in supporting Apple Macs (desirable) MCP qualified or able to qualify A good understanding of ITIL and willingness to take training if required - after all we are a training company ! This role is subject to DBS & BPSS checks What QA can offer you? Career Development – 3 full training days from a wide range of courses 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners
LS12 6BD