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  • Academic - HE
  • Operations

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  • Creative Design-->Instructional Design

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Number of results: 74 vacancy(s) 
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Service Delivery Manager

Add this vacancy to selection: Service Delivery Manager (1000001972)
  • Ref. : 1000001972
  • Home Based
  • Other
  • D64A9775CC5B45DC8D0B2E4CE489E12E@ts.com
  • HOMEBASED

Training Centre Administrator

Add this vacancy to selection: Training Centre Administrator (1000001796)
  • Ref. : 1000001796
  • Birmingham
  • Birmingham
  • 0DB0937667B5447880165926F15291BE@ts.com
  • TBC

Senior Service Delivery Manager

Add this vacancy to selection: Senior Service Delivery Manager (1000001242)
  • Ref. : 1000001242
  • Home Based
  • Other
  • Senior Service Delivery Manager Location: Home-based (some travel to the office may be required) Are you a passionate motivated leader with experience of managing a team of Service Delivery Managers? Are you driven on driving change to improve end-to-end customer experience? If this is you then this could be your next career move! The Role Managing the service provisions to maintain commercial accountability across the P&L of our service. Ensuring all provisions are aligned across each individual customer, driving clear KPI's and RACI matrix in order to achieve and maintain a quality service. Key Responsibilities Review and advise on competitor analysis Proactively identify and implement business process improvement opportunities Communicate clear performance expectations, goals and objectives to all members of the service delivery team. Form & shape projects and initiatives, ensuring there is continuous improvement in how we meet our contractual commitments, SLA's and business objectives. Monitor progress, support and coach the team including managing under performance where required. What will you bring to the role? Experience of working in a customer centric, fast paced, matrix environment An experienced people and performance manager, supporting personal development and coaching A track record of working effectively to deliver targets through cross functional teams A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Apply now - here's how! Simply hit the apply button. But if you want to know more or have any questions, please email
  • HOMEBASED

lecturer in computing

Add this vacancy to selection: lecturer in computing (000050)
  • Ref. : 000050
  • London
  • London
  • 472236440B3C41DA8E5879201180E2FB@ts.com
  • TBC

Head of Sales Operations

Add this vacancy to selection: Head of Sales Operations (1000002076)
  • Ref. : 1000002076
  • London (International House)
  • London
  • 46EE5530271246D8A1EF83975BD34EC5@ts.com
  • E1W 1UN

Service Delivery Manager

Add this vacancy to selection: Service Delivery Manager (000166)
  • Ref. : 000166
  • Home Based
  • Other
  • 45CB38EDC8D04228B17BFCFC8D523A19@ts.com
  • HOMEBASED

Senior Scheduling Specialist

Add this vacancy to selection: Senior Scheduling Specialist (1000001808)
  • Ref. : 1000001808
  • Cheltenham (Delta House)
  • Gloucestershire
  • Job Title: Senior Scheduling Specialist   Location: Cheltenham Office OR Hybrid working where you are expected to be in the office twice in a month.    In this role you will efficiently manage the learning and room resources to deliver high levels of utilisation across all areas.   You will assist with the planning of instructors and room schedules to ensure all scheduling requirements are fulfilled. Key Responsibilities: Schedule and resource both standalone and large scale project requirements - this may include accommodation, training rooms, kit hire, trainers and other support personnel as required. Go to market and find new resource pools that ensure we meet the requirements of our contract. Create and input training schedules onto the in-house system Response to customer requirements aligned with SLA Ensure quality and performance indicators for the team are consistently exceeded Liaise effectively with other departments within QA and external supplier to ensure excellent delivery of service Creating and inputting course schedules into the in-house system Build and maintain relationships with Sales Contribute to process delivery change as appropriate   Experience/ Skills Experience of working in a scheduling environment Experience of working in an environment that is subject to change. Able to make decisions and be accountable/responsible for them. Experience working within a scheduling or timetabling or planning environment desirable    A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
  • GL53 7TH

Operations Administrator

Add this vacancy to selection: Operations Administrator (1000001083)
  • Ref. : 1000001083
  • Swindon
  • Wiltshire
  • 75E3C49E3E36468983721784753246E9@ts.com
  • SN5 7WZ

Resource coordinator

Add this vacancy to selection: Resource coordinator (1000001093)
  • Ref. : 1000001093
  • UK
  • Other
  • 55609595AA3C4CED8AF8FB50DB3D3EC2@ts.com
  • TBC

Customer Service Coordinator

Add this vacancy to selection: Customer Service Coordinator (1000000705)
  • Ref. : 1000000705
  • Swindon
  • Wiltshire
  • SN5 7WZ

Lecturer in Economics, Birmingham Campus

Add this vacancy to selection: Lecturer in Economics, Birmingham Campus  (1000001424)
  • Ref. : 1000001424
  • Birmingham (5th Floor)
  • Birmingham
  • Lecturer in Economics (ideally Ecological Economics)  Location – Birmingham City Centre Campus,  QA Higher Education, F2F teaching   Hours -  Approximately 6 hours per week, immediate start    Are you an experienced Higher Education Lecturer in Economics looking for a flexible  contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed?   We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our students future ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement up to level 7. Planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting edge curriculum. Providing guidance and support to our student ….your knowledge, powering each students potential.      Bring your experience: Applicants should have suitable and relative experience in teaching Economics as well as a variety of Business related subjects and must hold a degree in Business or related subject areas.  A teaching qualification and HEA membership would be distinct advantageous. What we can give you:  Access to innovative delivery methods, and exciting course material    Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge   Receive specialist coaching and support from your education leaders  A little more about QA:  Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.  We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.  Apply now – here’s how!    Simply hit the apply button.   Equal Opportunities   At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. 
  • B5 4UA

Scheduling Specialist

Add this vacancy to selection: Scheduling Specialist (1000000927)
  • Ref. : 1000000927
  • Slough
  • Berkshire
  • E3FCFA8302B343EE824BF47D007EC50D@ts.com
  • SL1 1SG

Customer Service & Learning Centre Team Leader

Add this vacancy to selection: Customer Service & Learning Centre Team Leader (1000001560)
  • Ref. : 1000001560
  • Cheltenham (Delta House)
  • Gloucestershire
  • CCC4068090244CEFA79472BD92A534BA@ts.com
  • GL53 7TH

Customer Service Coordinator

Add this vacancy to selection: Customer Service Coordinator (1000000245)
  • Ref. : 1000000245
  • Swindon
  • Wiltshire
  • ABE2A72EBD3E43C4B962697588818216@ts.com
  • SN5 7WZ

Delivery Engagement Manager

Add this vacancy to selection: Delivery Engagement Manager (1000000863)
  • Ref. : 1000000863
  • Slough
  • Berkshire
  • DFC22618BBAB4A2DB044AC6E043109F9@ts.com
  • SL1 1SG

Learning Designer

Add this vacancy to selection: Learning Designer (1000001966)
  • Ref. : 1000001966
  • Home Based
  • Other
  • QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations Key Responsibilities: As a Learning Designer you will: • build strong working relationships with Subject Matter Experts (SMEs) to gain in depth understanding of the course content, learning objectives, and learners’ skills requirements. • collaborate with SMEs to design high quality, engaging and innovative blended learning programmes for QA’s core products and bespoke courses for individual client requirements. • design digital blended learning programmes which integrate seamlessly with the live event and application in the workplace stages. • storyboard and script digital learning content and assets by applying instructional/learning design principles to effectively develop learners’ skills and knowledge. • update and maintain course specification and content documentation, ensuring that it is accurate, version controlled, and quality assured. • adhere to accessibility and copyright standards. • work collaboratively and iteratively in Sprint teams with other Learning Designers, Creative Producers, Video Producers, and Graphic Designers. Analysis stage: • Review and analyse data, and conduct qualitative research to understand the learners’ and client’s requirements for each blended learning programme. Design stage: • Lead on course design workshop meetings with Subject Matter Experts (SMEs) to design the overall, high level course structure. • Develop content outline documents in partnership with SMEs including selecting the appropriate learning mode for each topic. • Work with the Product Owner to ensure the design fits with the overall vision for the product portfolio and/or client requirement. Development stage: • Work with SMEs to gather and refine the raw content required to develop engaging digital learning courses. (Source content will typically include text, diagrams and initial recording of content by SMEs.) • Write high quality digital learning content to convey complex and technical subjects in plain English. (For blended learning, this could include courseware (ie e-books) or text for elements on the digital learning platform.) • Script high quality content and develop storyboards for videos and animations. • Work collaboratively as part of a Sprint team, together with Graphic Designers and Video Producers to ensure the end products meet the original design specification. Implementation stage: • Handover content and course specification documentation to the platforms and publishing team to ensure a seamless transition from design to build.
  • HOMEBASED

Junior Learning Designer

Add this vacancy to selection: Junior Learning Designer (1000001964)
  • Ref. : 1000001964
  • Home Based
  • Other
  • BC10CAF6085C47919BC0ECBFB78FFE45@ts.com
  • HOMEBASED

Sales and Data Analyst

Add this vacancy to selection: Sales and Data Analyst (1000000831)
  • Ref. : 1000000831
  • UK
  • Other
  • 59E0234B518B48478F84BA922C042147@ts.com
  • TBC

Technical Skills Coach

Add this vacancy to selection: Technical Skills Coach (1000001842)
  • Ref. : 1000001842
  • Home Based
  • Other
  • 4AF3383D7B094A7E8C12B84353343FF5@ts.com
  • HOMEBASED

Lecturer Accounting and Finance Postgraduate

Add this vacancy to selection: Lecturer Accounting and Finance Postgraduate (1000000755)
  • Ref. : 1000000755
  • Birmingham (5th Floor)
  • Birmingham
  • Lecturer in Accounting and Finance - Postgraduate Birmingham QA Higher Education, F2F teaching and online Sessional Contract approximately 10 hours per week, £50 per hour    Are you an experienced Higher Education Lecturer in Accounting and Finance at Postgraduate level looking for a flexible contract within a dynamic organisation, where you can be proud and feel rewarded watching our students succeed? We have an exciting opportunity to be part of our growing and expanding campus. We are student centric and very passionate about our contribution to our student’s future ………come join us! Your focus: As Lecturer, you will be responsible for our students’ progression and academic achievement, planning, preparing, teaching modules both online and in the classroom using our innovative delivery methods and cutting edge curriculum. Providing guidance and support to our student ….your knowledge, powering each students potential.   Bring your experience: Applicants should have suitable and relative experience in teaching Accounting and Finance at Postgraduate level as well as a variety of other Business-related subjects and must hold a relevant qualification that supports this and any other related subject areas. A teaching qualification and HEA membership would be distinct advantageous. What we can give you: Access to free QA training courses to continue your personal development Time off to support the charities you love Access to innovative delivery methods, and exciting course material  Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge Receive specialist coaching and support from your education leaders A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Apply now – here’s how!  Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
  • B5 4UA

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Number of results: 74 vacancy(s) 
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