QA - Search results(17 vacancies/1)-State : Europe-->Scotland-->Glasgow, Europe-->South West-->Gloucestershire, Europe-->North East-->Newcastle, Europe-->West Yorkshire-->Yorkshire

Client Relationship Manager (Newcastle)

Ref. : 1000001830
Newcastle
Newcastle
What you’ll be doing? Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets Deliver high levels of customer service that lead to long-term commercial relationships Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space Uncover revenue opportunities through thorough exploration of clients problem/need KPIs & SLAs Generate revenue and/or margin in line with individual/team target Maintain, grow and retain your customer base Key Working Relationships Sales, Pre-Sales, Scheduling, Finance and Delivery teams Skills & Abilities Ability to recognise buying signals and use influencing skills to create opportunities Persuasive verbal and written communication style, good presentation skills Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required) Ability to work independently in a high pressured environment whilst maintaining a professional approach Ability to plan future sales opportunities/pipeline Strong attention to detail, whilst multi-tasking effectively Good commercial acumen Your Experience Track record of achieving sales targets Experience in a B2B sales function where you have had to deliver a wide range of products in order to maximise sales opportunities – ideally a consultative sales environment Experience using IT systems e.g. Client Relationships Management systems Proficient in Microsoft Office
NE1 4AD

Senior Scheduling Specialist

Ref. : 1000001808
Cheltenham (Delta House)
Gloucestershire
Job Title: Senior Scheduling Specialist Location: Cheltenham Office OR Hybrid working where you are expected to be in the office twice in a month. In this role you will efficiently manage the learning and room resources to deliver high levels of utilisation across all areas. You will assist with the planning of instructors and room schedules to ensure all scheduling requirements are fulfilled. Key Responsibilities: Schedule and resource both standalone and large scale project requirements - this may include accommodation, training rooms, kit hire, trainers and other support personnel as required. Go to market and find new resource pools that ensure we meet the requirements of our contract. Create and input training schedules onto the in-house system Response to customer requirements aligned with SLA Ensure quality and performance indicators for the team are consistently exceeded Liaise effectively with other departments within QA and external supplier to ensure excellent delivery of service Creating and inputting course schedules into the in-house system Build and maintain relationships with Sales Contribute to process delivery change as appropriate Experience/ Skills Experience of working in a scheduling environment Experience of working in an environment that is subject to change. Able to make decisions and be accountable/responsible for them. Experience working within a scheduling or timetabling or planning environment desirable A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
GL53 7TH

Business Development Executive (Scotland)

Ref. : 1000001105
Glasgow
Glasgow
What you’ll be doing? You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams
G2 5AH

Customer Relationship Manager (Newcastle)

Ref. : 1000001832
Newcastle
Newcastle
19CF1C60F5F94D02925C832B6B4506EC@ts.com
NE1 4AD

Business Development Executive (Leeds)

Ref. : 1000001824
Leeds (City Exchange)
Yorkshire
8563E034EFA14B499ECF00F255FBFB05@ts.com
LS1 5ES

Client Relationship Manager (Leeds)

Ref. : 1000001820
Leeds (City Exchange)
Yorkshire
CCE2111A922F4C2ABF68CE8E9CE76DEC@ts.com
LS1 5ES

Senior Client Relationship Manager

Ref. : 1000001822
Leeds (City Exchange)
Yorkshire
86CB873DEF4E46F58947D966CB52F4E2@ts.com
LS1 5ES

Customer Service & Learning Centre Team Leader

Ref. : 1000001560
Cheltenham (Delta House)
Gloucestershire
CCC4068090244CEFA79472BD92A534BA@ts.com
GL53 7TH

Senior Client Relationship Manager

Ref. : 1000001776
Leeds
Yorkshire
B993F8B87FB842B7949DC1A7CBB461C1@ts.com
TBC

Digital Assessor

Ref. : 1000001590
Glasgow
Glasgow
38B15AF86CC04DD5AA4B5D7D222F32E4@ts.com
G2 5AH

Service Desk Engineer

Ref. : 1000001860
Leeds (BLW)
Yorkshire
IT Service Desk Engineer Leeds Permanent About QA: We are specialists in technology – providing a comprehensive suite of talent and training services helping individuals and companies to be winners in the digital revolution. Over 290,000 people learned with us last year! We deliver services to over 5,000 corporate clients, representing a significant portion of the FTSE 250. We have leading practices in agile, cyber security, cloud and DevOps – as well as many other technology specialisms. We specialise in the people side of technology transformation – our training programmes help businesses to upskill or reskill their existing employees and our talent services are used to identify, recruit and skill-up diverse technology talent - we deliver 70% of the UK’s cloud training and are a Microsoft Gold delivery partner. The Role: Your responsibility will be to provide 1st line support to internal and external customers. Being the first point of contact, we want someone who will make a great impression and help resolve any incidents, where possible. You will have the ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. You should have experience of supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications. Key Responsibilities Taking control of key infrastructure projects here at QA driving the implementation of new tools and solutions with high degree of focus on AZURE architecture. High level of involvement with appliances and products including Cisco and Server 2019. 3rd line support for escalations of events that are impact QA's infrastructure Carry out 3rd line fault resolution for any workstation, system, infrastructure, data or telephone related problems Identify recurring problems and report these to the IT Systems Manager Skills / Experience Required Great telephone manner Some knowledge of an IT Service Desk would be ideal Good all round understanding of Active Directory. Good grounding in Microsoft-based operating systems with emphasis on Windows 10 and Office 365. Experience in supporting Apple Macs (desirable) MCP qualified or able to qualify A good understanding of ITIL and willingness to take training if required - after all we are a training company ! This role is subject to DBS & BPSS checks What QA can offer you? Career Development – 3 full training days from a wide range of courses 2 days off for charity work Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners
LS12 6BD

Senior Systems & Infrastructure Engineer

Ref. : 1000001448
Leeds (BLW)
Yorkshire
59996870C3C24FA58C28586CAD4FC15E@ts.com
LS12 6BD

Business Development Executive

Ref. : 1000000121
Glasgow
Glasgow
What you'll be doing? You'll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets. Key Responsibilities Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint. Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts. Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities Prepare quotes and proposals for customers Use relevant data housed in Microsoft Dynamics to fully report on sales activity Build territory plan each quarter to maximise on opportunity. Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders Constantly develop a deeper knowledge of your product offering and sales techniques KPIs & SLAs Generate revenue and/or margin in line with individual/team target Grow customer base. Grow QA product footprint in Existing customers. Key Working Relationships Sales, Scheduling, Finance, Bids, and Delivery teams
G2 5AH

Client Relationship Director

Ref. : 1000000517
Cheltenham (Delta House)
Gloucestershire
CABFB86B176D49FB9D22A984FAAC58C8@ts.com
GL53 7TH

Leadership and Management Trainer

Ref. : 1000000937
Cheltenham
Gloucestershire
Leadership & Management Trainer (design and delivery of blended learning) Cheltenham OR London or Manchester based with travel Ability to go through DV Clearance required About our Role: As Leadership & Management Trainer, you will be responsible for the design, development and delivery of all leadership and management subject areas to our MOD clients. Working with key stakeholder, you will have the experience and qualifications to offer subject matter expertise for business development and improvement purposes What will you be doing? Lead the design, development and delivery of learning courses to our learners and organisations across our leadership & management curriculum Provide in-depth expert knowledge, offering insights cross functionally when required. Design and delivery of leadership, management & behavioural subject matters including business change, interviewing & communication & influencing skills to name a few. Delivery of learning through blended learning methods You will be used to an extensive delivery schedule and be able to travel and deliver learning to our client sites UK wide. Bring your experience: Hold a teaching qualification such as CertEd or PGCE or CIPD equivalent Bachelor’s degree or equivalent industry experience in specialist Leadership & Management subject areas. Demonstrable experience in design, development and delivery of learning events in specialist area. Confident client facing skills at all levels. Proven track record with multi-modal delivery; classroom and virtual delivery through WebEx & Teams etc. Extensive experience and success in delivering training to a variety of audiences. Proven track record in identifying and supporting new business development experience. More about the Team you will be working with: Working within a team of approx. 20 trainers and in an overall team size of approx. 120 employees where we all work, support and learn from each other in order to provide our Clients with a dedicated and an exceptional level of service we are extremely proud to be part of. A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. W London Manchester Cheltenham
TBC

Senior Service Delivery Manager

Ref. : 000796
Cheltenham (Delta House)
Gloucestershire
Senior Service Delivery Manager Cheltenham / hybrid working The role: QA has an exciting opportunity for a Senior Service Delivery Manager to join the business at a key stage of its growth. The overall purpose of the role is to deliver our Apprenticeship service to a set of key strategic clients and be commercially accountability across the profit and loss of the service. Responsibilities: • Ensure compliance and quality rigour is met across all assurance, awarding and regulatory bodies. • Proactively identify and implement business process improvement opportunities • Identify where the OneQA strategy aligns to service delivery and where a SME level approach is required • Own risk management across all contractual commitments • Form & shape projects and initiatives, ensuring there is continuous improvement in how we meet our contractual commitments, SLA’s and business objectives. • Support pre-sales engagement, including where service is yet to be deployed, bids or RFP’s. • Identify trends and usage outside of the traditional sales relationship to create new business with apprenticeships. About you: • Demonstrable experience of managing Apprenticeship programmes • Experience of people and performance management, personal development, coaching • Experienced in working effectively to deliver targets through cross functional teams • Strong knowledge of QA business solutions • An understanding of service business processes and methodologies • Awareness of typical KPIs and financial metrics in a customer centric / sales environment A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.
GL53 7TH

Payables and Billing Apprentice

Ref. : 1000000301
Leeds (BLW)
Yorkshire
4347A9CCD6BA4AF49F3293CB1A77E518@ts.com
LS12 6BD

Follow us

Log in Candidate area

I already have a candidate area

Create candidate area

Menu Careers website QA

Jobs QA

Criteria selected:

State :

Refine search

Industries/professions

Contract type

Location