Ref.
1000000471
Location:
West Midlands, Birmingham, Birmingham
This vacancy may close at any time, if this role is of interest to you we recommend you apply as soon as possible.
The Opportunity
Sales Ledger Administrator
Birmingham
The role:
QA currently has an exciting opportunity for an enthusiastic Sales Ledger Administrator to join a well established team in the Birmingham office. The overall purpose of the role is managing student refund applications, ensuring a positive student experience and compliance with internal and external policies and regulations.
Responsibilities:
• End to end ownership of the student refunds process – from receipt of the refund application to the payment proposal.
• Liaising with students to understand their circumstances and ensure timely payment of valid claims in compliance with money laundering and associated regulation.
• Liaising with recruitment, operations and admissions teams to validate student claims.
• Ensuring student refunds are compliant with each partner University’s policy and safeguarding QAHE income where student circumstances change.
• Support the wider credit control team in communications with students, bank reconciliations, ledger accounting and other data analysis.
• Working within set SLAs and escalating to line manager where these are threatened.
• Bank Postings responsibilities during busy periods to help other team members to meets SLAs.
About you:
• Understanding of Finance Function within a business.
• Good credit control experience.
• Ideally a good working knowledge of Microsoft Excel.
• High standard of literacy and numeracy
• Methodical and accurate with a proven ability to focus on detail.
• Proven high level communication skills
• Experience of using CRM and accounting database desirable.
• Understanding of Microsoft office systems and basic level competencies
• Database management experience desirable.
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.
Testing
West Midlands, Birmingham, Birmingham
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