Learning & Teaching Support Coach - Higher Education Student Support (Pathway Programmes)

Onsite at either Roehampton University LONDON  OR

Solent University SOUTHAMPTON  OR University of South Wales PONTYPRIDD or Northumbria University NEWCASTLE  

Permanent fulltime opportunity, campus based – 4 positions available

Are you an experienced coach or teacher?  Due to growth within the Pathway College, we have a new opportunity. The Learning Coach is a new role and will focus on supporting students and working with the teaching team.

Do you have experience of teaching or coaching in an FE or HE environment, working with international students?

If so, we have an exciting opportunity to establish a new role within QAHE Pathway College which is embedded into the campus. The Pathway is focused on delivering a high quality student experience to achieve academic success, to realise this aim we a seeking a passionate Learning Coach to join us.

A little more about the role: As a Learning Coach you will contribute to the student support team, analysis data to pick up trends and building a rapport with international students, the objective is to support them managing their studies along with the teaching team. If empowering each student to reach their potential appeals to you.

What you’ll get up to:

Communicating with students at risk of self-withdrawal or programme termination. Planning, preparing and delivering intuitive one-to-one retention coaching activities with students at risk of self-withdrawal or programme termination.

Be part of the induction process, signposting students to appropriate university services in order to help them acclimatise.  Build relationships with university support services and student societies, in order to direct students to university services or societies where appropriate.

Carry out administration duties as required including the keeping of accurate logs of all interactions made with each student.

Monitor attendance and engagement trends in collaboration with Module and Programme leads in order to pro-actively identify trends and necessary support interventions.  Ensuring discretion and confidentiality regarding the communication and retention coaching taking place with each student.

A little more about us: QA Higher Education works in partnership with Northumbria University to manage and deliver and International Foundation Programmes (IFP) and International Year One in Business. Successful completion of the IFP programmes allows entry onto a range of undergraduate programmes at the University. The International Year One allows entry into level 5. 

Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

Closing date Wednesday 13th April 5pm