Client Relationship Manager
Location: Manchester

About QA
As the market leader in technology training and talent solutions in the UK, we work with world's biggest brands and companies to give them the competitive edge in the digital world of today. For the last 30 years we’ve helped companies build their tech and digital capabilities via our leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. We also create bespoke solutions, blending elements to meet specific client needs.

At QA, we are absolutely committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. One of our core values is that ‘our Diversity makes us stronger’ - we recognise that people from different backgrounds and experiences bring valuable perspectives and enhance the way we work at QA. As a market leader in the digital education, it’s our duty to drive diversity and inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.

The Role
To grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services.

Key Responsibilities

• Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral
• Strong online presence via platforms such as Linkedin to grow contact network and QA marketing reach
• Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
• A level of client control in order to make sure client projects are delivered in scope and QA targets are delivered on time
• Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
• Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets

Skills / Experience Required

• B2B Sales experience
• Understanding of consultative sales techniques
• Experience with building initial rapport and establishing relationships with decision makers at a strategic level
• Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings

What QA can offer you?
Career Development – 3 full training days from a wide range of courses
Continuous performance development
2 days off for charity work
Work for a company that promotes Wellbeing – Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners
Hybrid working

Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place