What you’ll be doing?

You’ll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets.
Key Responsibilities
Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint.

Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts.

Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities

Prepare quotes and proposals for customers

Use relevant data housed in Microsoft Dynamics to fully report on sales activity

Build territory plan each quarter to maximise on opportunity.

Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders

Constantly develop a deeper knowledge of your product offering and sales techniques
KPIs & SLAs
Generate revenue and/or margin in line with individual/team target

Grow customer base.

Grow QA product footprint in Existing customers.
Key Working Relationships
Sales, Scheduling, Finance, Bids, and Delivery teams
                                                                                                                                 

About You

Your Competencies

1: Working Level

2: Advanced Level

3: Expert Level

 
Core

Results Driven – 2

Taking Ownership – 1

Collaboration – 2

Continuous Learning – 1

Role Specific

Customer Focus – 2

Influence & Persuasion – 1

Resilience – 1
Your Experience
Track record of achieving sales targets

B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face – ideally two years

Working to tight deadlines where high level of accuracy are required

Experience of resolving or offering solutions to queries

Proficient in using IT systems e.g. Client Relationships Management systems
Your Knowledge
Stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority.

Knowledge on how to grow an existing customer

Knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings

Know what excellent customer service is and how to deliver it
What you’ll bring to QA
Personal drive and motivation to achieve

A capacity to continuously develop your sales skill set and product knowledge.

Strong personal values that align with QA’s

Tenacity and resilience

Positive, sociable personality

Willingness to undertake DBS, BPSS, SC, DV, Disclosure Scotland or similar if required for the role