Administrator within our Compliance Team.

Job details

General information

Reference

1000000018  

Vacancy details

Talent pool

Operations - HE - Professional Services

Title

Administrator within our Compliance Team.

Contract type

QA HE Ltd Permanent

Job advert

Experienced Administrator with our Higher Education Compliance Team.
London QA Higher Education, Fulltime & Permanent Role
Hybrid working - Campus and some working from home days            

Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you!   

About our role:  As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students.
Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams.  
With your strong administration skills, organised approached and ability to converse, you’ll soon pick up how we do things at QA and of course training will be provided.
Good IT skills a MUST as you will be working with data and reports.   
Our role is Monday to Friday business hours with approximately one evening per week (8pm finish) along with one Saturday (9.30am-4.30pm) per month.

Here’s a flavour of what’s involved: (click through to read the JD)
Monitoring and compliance recording of attendance
Setting up attendance meetings with students, meeting with students to discuss
attendance
Supporting the enrolment of students, with particular focus on ‘Student’
permission route students at campus
Assist and develop policies and procedures to ensure that the service follows legal
and good practice guidance in all aspects of welfare support and advice.
Contribute to ensuring the Welfare and Compliance department is well
publicised to staff and students and that good levels of awareness are achieved.
Developing good working relationship with the key liaison staff at the University,
understanding University policies and ensuring they are appropriately adopted in
the branch campus.

Bring your experience:
Excellent communication and networking skills that establish trust and credibility
with students and staff at all levels
Well organised and methodical
Efficiency
High attention to detail
Exceptional problem-solving skills with the ability to work on own initiative

A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.

Equal Opportunities Our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place

Vacancy location

Location

London, London, London (Rosebery Avenue)

Employment details

Salary

Competitive Plus Benefits